Our Policies.

  • Cancellations

    Cancellations / No-shows

    Please communicate if you are running late. Cancellations should be made AT LEAST 24 hours in advance. Failure to communicate a proper cancellation, or repeatedly not showing up will result in being unable to book with us.

  • Skin sensitivities

    We love a good skincare routine! HOWEVER, there are various topical products, treatments, and prescription medications that make your skin more sensitive and vulnerable to lifting. Please refrain from waxing for AT LEAST 2 weeks if you use any of the following: Accutate, Retinol, Retin-A, Tretinoin, Differin, Chemical Peels, Microdermabrasion, or Alpha Hydroxy Acids.

  • Extra guests

    No other guests are allowed in the suite during your waxing service, with the exception of minors being accompanied by a parent.